Terms of use

1. Scope

These terms govern the use of this website and — together with the order form and the data processing agreement — the Sceau platform, operated by Galactic Automation BV, Zottegem, Belgium, BE 0768.244.354.

2. The service

Sceau is software that supports obliged entities in performing anti-money-laundering obligations: onboarding, screening, monitoring, governance, evidence and reporting support. The platform automates work and assembles evidence; it does not provide legal advice, and it does not replace the decisions, judgment and statutory responsibility of the obliged entity and its AMLCO. Outputs marked as AI-assisted are informational, non-binding and require human review.

3. Accounts and acceptable use

Account holders keep credentials confidential, maintain accurate data, and use the platform only for lawful compliance purposes within their mandate. Attempting to circumvent security, probe other tenants' data, or use the service to facilitate unlawful activity terminates the right of use immediately.

4. Data and evidence

The office remains the owner and controller of its compliance data. Evidence entries are append-only by design; the integrity ledger may not be manipulated. On termination, the office can export its complete data and evidence chain; statutory retention obligations remain the office's responsibility.

5. Availability and changes

We operate the service with commercially reasonable care, announce planned maintenance, and continuously update rule packs and data integrations as the law and sources evolve. Where a third-party source changes or restricts access, the platform reports this transparently.

6. Liability

To the extent permitted by law, our liability is limited to direct damage and capped at the fees paid for the service in the twelve months before the event. We are not liable for the regulatory decisions of an office, for findings of a supervisor, or for the completeness of third-party public data sources — the platform is built to surface gaps, not to guarantee their absence.

7. Law and forum

Belgian law applies. Disputes belong to the courts of the judicial district of East Flanders, division Ghent, without prejudice to mandatory consumer rules.